Refund policy

Updated: May 2026

No Returns Policy At Javen Sports, we currently do not accept returns for any products once they have been purchased. We kindly request our valued customers to carefully review product details before placing an order. By completing a purchase on our website, you acknowledge and agree to this policy.
Exchange for Defective Products Only We understand that sometimes products may arrive damaged or defective. In such cases, we offer exchanges to ensure our customers receive the quality they expect from Javen Sports.

To be eligible for an exchange:

The product must be defective or damaged upon delivery
The issue must be reported to our customer service team within a reasonable time after delivery
The product must be unused and in its original condition

Please note that normal wear and tear, sizing issues, color variation, or change of mind do not qualify for exchange.

How to Request an Exchange If you have received a defective or damaged product, please follow these steps to request an exchange:
Contact our customer service team via phone or WhatsApp
Provide your order details (order number, name, contact information)
Share clear photos or videos showing the defective product

Once our team verifies the defect, we will arrange an exchange for the same product.

Refunds At this time, Javen Sports does not offer refunds. Exchanges are the only resolution available for defective products. We appreciate your understanding in this matter.
Contact Information If you need to request an exchange or have any questions about our policy, please contact us at:

Phone / WhatsApp: +92 303 4712700 Email: javensportss@gmail.com

Business Name: Javen Sports Country: Pakistan