Terms of service

Terms of Service – Javen Sports

Effective Date: May 2026

Welcome to Javen Sports. By accessing or using our website, you agree to comply with the following Terms of Service. Please read them carefully before placing an order or using our services.

1. Acceptance of Terms

By visiting or purchasing from Javen Sports (the “Website”), you agree to be bound by these Terms of Service, along with our policies related to shipping, exchanges, and privacy.

If you do not agree with any part of these terms, please do not use this Website.

These terms apply to all users, including visitors, customers, and purchasers.

2. Website Usage

You agree to use this Website only for lawful and legitimate purposes. While using our Website, you must not:

Provide false, inaccurate, or misleading information
Attempt to hack, damage, or disrupt the Website
Misuse promotional offers, Cash on Delivery (COD) services, or exchange policies
Use the Website for fraudulent or illegal activities

Any violation of these terms may result in cancellation of orders, suspension of services, or permanent restriction from using the Website.

3. Product Information & Availability

At Javen Sports, we strive to provide accurate product descriptions, images, and pricing. However:

Slight variations in color, design, or packaging may occur
Product images are for illustration purposes only
Availability of products may change without notice

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

4. Orders & Payments

By placing an order on our Website, you confirm that:

All provided information is accurate and complete
You agree to pay the full order amount upon delivery through Cash on Delivery (COD)

Javen Sports reserves the right to:

Cancel or refuse any order at our discretion
Limit order quantities per customer
Restrict customers with repeated fake or refused COD orders

5. Shipping & Delivery

Orders are usually processed and dispatched within 3 to 5 working days across Pakistan. Delivery timelines may vary depending on courier services, city location, weather conditions, or other external factors.

Please ensure your delivery address and contact details are correct. Javen Sports will not be responsible for delays or failed deliveries caused by incorrect information or customer unavailability.

For more details, please review our Shipping Policy.

6. Exchange, Return & Refund Policy

At Javen Sports:

Returns are not accepted
Refunds are not offered
Exchanges are only available for defective or damaged products

To request an exchange, customers must contact our support team via phone or WhatsApp with:

Order details
Clear proof/photos of the defect

By placing an order on our Website, you acknowledge and agree to this policy.

7. Marketing & Promotional Communication

By using our Website, you agree to receive promotional updates, offers, and marketing communications from Javen Sports through email, SMS, or WhatsApp.

You may unsubscribe or opt out at any time by contacting our support team.

8. Intellectual Property Rights

All content available on this Website, including:

Logos
Product images
Graphics
Text content
Website design

is the exclusive property of Javen Sports and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, or use of any content is strictly prohibited without written permission.

9. Limitation of Liability

Javen Sports shall not be held responsible for:

Indirect or incidental damages
Courier delays or delivery issues
Misuse of products by customers
Temporary Website downtime or technical errors

Customers use the Website and products at their own risk.

10. Account Suspension & Termination

We reserve the right to suspend, block, or terminate access to our Website or services without prior notice if any user violates these Terms of Service or engages in suspicious activities.

11. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of Pakistan.

12. Contact Information

For any questions, complaints, or support regarding these Terms of Service, please contact us:

Business Name: Javen Sports
Website: www.javensports.com
Email: javensportss@gmail.com
Phone / WhatsApp: +92 303 4712700
Address: Defence Road Muzaffar Pur S.I.E Sialkot
Country: Pakistan